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Meet the Founders

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Hello! Our names are Mikaela (left) and Spencer (right).

We are McMaster graduates in Gerontology and Health Studies and co-founders of Senior Support Care.

 

We launched Senior Support Care with the goal to improve seniors' lives in our community, improve the well-being of primary caregivers, and create a community where individuals are valued, understood and appreciated. 

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Our Story

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Senior Support Care began with a simple idea.. that care should feel personal. Our founders saw how hard it was for families to find reliable, compassionate support for their loved ones, and they wanted to change that. What started as a small circle of caregivers serving a few local families has grown into a trusted home care agency known for its consistency, warmth, and heart-centered approach.

Meet The Managers

Melanie, Annabelle, and Raquel form the heart of our coordination and client support team at Senior Support Care. Together, they oversee day-to-day scheduling, caregiver training, and family communication to ensure every client receives seamless, personalized care. They act as the bridge between caregivers, clients, and families offering guidance, compassion, and clear communication at every step. Whether they’re onboarding new caregivers, responding to family updates, or checking in on clients, their shared goal is to make every interaction feel supported, consistent, and deeply human.

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Mel

Melanie holds certifications CDCP, Care of the Older Person (QQI Level 5), along with a Bachelor of Education. Melanie loves connecting with people, learning their stories, and bringing laughter and dignity to every visit. 

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Raquel

Raquel holds a double major in Health Studies and Gerontology, along with a minor in Mental Health and Addictions. Raquel loves making seniors smile and believes patience and active listening are the foundations of great care. 

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Annabelle

Annabelle brings compassion, creativity, and dedication to every visit. She is known for her positive attitude and ability to make each day brighter for her clients. Annabelle values respect and ensuring every person feels seen and cared for.

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Authors of
Any Game for Any Brain

Inside "Any Game for Any Brain," you'll discover an array of creative and adaptable games that promote cognitive stimulation, memory retention, problem-solving, and social interaction.

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Personal Experience
as Caregivers

Both Spencer and Mikaela have worked as caregivers and cared for their own aging family members. This first hand experience allows them to empathize with their clients' concerns and needs, offering an unparalleled level of understanding and support.

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Personal Connection
and Trust

No middleman in the communication process. Decisions can be made quickly and efficiently. If there are any changes or adjustments needed to your care plan or the caregiver schedule, Spencer and Mikaela can address these concerns promptly by ensuring that your care remains seamless and well-coordinated.

EDUCATION

TOGETHERNESS

CARE PLANS 

PERSONALIZED CARE

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Connect With Us

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We're active on Instagram, Facebook, LinkedIn, and TikTok, where you can find our latest updates, exciting announcements, and informative resources, such as these short videos below!

Waiting Room

Call us at 289-778-4790

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CONTACT US

EMAIL US

CALL US TODAY

CONNECT WITH US

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