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Meet the Founders
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Hello! Our names are Mikaela (left) and Spencer (right).
We are McMaster graduates in Gerontology and Health Studies and co-founders of Senior Support Care.
We launched Senior Support Care with the goal to improve seniors' lives in our community, improve the well-being of primary caregivers, and create a community where individuals are valued, understood and appreciated.
Our Story
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Senior Support Care began with a simple idea.. that care should feel personal. Our founders saw how hard it was for families to find reliable, compassionate support for their loved ones, and they wanted to change that. What started as a small circle of caregivers serving a few local families has grown into a trusted home care agency known for its consistency, warmth, and heart-centered approach.
Meet The Managers
Melanie, Annabelle, and Raquel form the heart of our coordination and client support team at Senior Support Care. Together, they oversee day-to-day scheduling, caregiver training, and family communication to ensure every client receives seamless, personalized care. They act as the bridge between caregivers, clients, and families offering guidance, compassion, and clear communication at every step. Whether they’re onboarding new caregivers, responding to family updates, or checking in on clients, their shared goal is to make every interaction feel supported, consistent, and deeply human.
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Mel
Melanie holds certifications CDCP, Care of the Older Person (QQI Level 5), along with a Bachelor of Education. Melanie loves connecting with people, learning their stories, and bringing laughter and dignity to every visit.
Raquel
Raquel holds a double major in Health Studies and Gerontology, along with a minor in Mental Health and Addictions. Raquel loves making seniors smile and believes patience and active listening are the foundations of great care.
Annabelle
Annabelle brings compassion, creativity, and dedication to every visit. She is known for her positive attitude and ability to make each day brighter for her clients. Annabelle values respect and ensuring every person feels seen and cared for.
Authors of
Any Game for Any Brain
Inside "Any Game for Any Brain," you'll discover an array of creative and adaptable games that promote cognitive stimulation, memory retention, problem-solving, and social interaction.
Personal Experience
as Caregivers
Both Spencer and Mikaela have worked as caregivers and cared for their own aging family members. This first hand experience allows them to empathize with their clients' concerns and needs, offering an unparalleled level of understanding and support.
Personal Connection
and Trust
No middleman in the communication process. Decisions can be made quickly and efficiently. If there are any changes or adjustments needed to your care plan or the caregiver schedule, Spencer and Mikaela can address these concerns promptly by ensuring that your care remains seamless and well-coordinated.
EDUCATION
TOGETHERNESS
CARE PLANS
PERSONALIZED CARE
Our Care Services
Care that meets you where you are, and grows with you every step of the way.
Personal Care &
Hygiene
Support with daily routines including bathing, dressing, grooming, and mobility, helping clients feel safe, comfortable, and confident at home.
Companionship & Cognitive Stimulation
Engaging in conversation, activities, and cognitive exercises to support emotional well-being while encouraging memory and meaningful connection.
Dementia &
Memory Support
Specialized support for memory and cognitive changes, offering structure, patience, and guidance in a calm and supportive environment.
Mobility &
Exercise Support
Assisting with movement and exercises recommended by healthcare professionals to help maintain strength, balance, and independence.
Household Help &
Meal Preparation
Assisting with everyday household tasks such as laundry, tidying, and organization to maintain a clean, safe, and comfortable home environment.
Overnight &
24-Hour Care
Providing continuous support and supervision to ensure safety, comfort, and peace of mind, with care available throughout the night or around the clock.
Connect With Us
We're active on Instagram, Facebook, LinkedIn, and TikTok, where you can find our latest updates, exciting announcements, and informative resources, such as these short videos below!
Email us at info@seniorsupportcare.ca
Call us at 289-778-4790